Shop Manager - Jelly Bunny (Johor Bahru)

JPS Fashions (Malaysia) Sdn Bhd

Johor Bahru, Johor

Reporting to the Retail Operations Manager, the incumbent will be responsible for managing the overall daily operation of the store to maximize sales and profits by taking ownership and responsibility for all aspects of store operations, while playing an active role on the sales floor.
• *Responsibilities**:

- Perform excellent customer service and demonstrate strong selling skills
- Manage people, store operations, and environment as per Standard Store Operating Procedures (SOP) to achieve sales, service, customer satisfaction, and profitability goals
- Ensure store windows and in-store visual merchandising are in line with the brand’s guidelines and the store is maintained in proper housekeeping
- Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
- Ensure 100% implementation of promotional and marketing events organized by the brand marketing team.
- Attend to customer complaints and ensure they are tactfully handled
... More Detail

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