Customer Success Manager

Updated: April 12, 2024 02:18 PM GMT

Emerson

Cernay

Job Description

Are you an emerging talent looking for an opportunity to learn new skills and grow? Join our dedicated team of motivated professionals who share a collective passion for progress and excellence!

The Customer Success Manager is a strategy-focused customer focal point managing a portfolio of targeted customers driving customer recurrent value realization and supporting further customer long term value growth.

Customer Success is responsible for ensuring customer return on investment and satisfaction. Customer success managers (CSM) act as customer champions and understand a customer’s business drivers and how best to engage with Emerson to achieve business goals. They build strong relationships both internally and externally and proactively plan and implement internal and external initiatives to ensure customers achieve their goals.

In this role, Your Responsibilities Will Be:
• Partner with key collaborators in assigned account(s) to develop a customer success plan... More Detail