Operations Agent | Accommodation Provided

TUI

St Johann im Pongau

Join us as an office-based Operations Agent in St. Johann, Austria and you will be responsible for planning high quality guest transfers within budget, reacting to flight changes on the day, and building strong relationships with our transport suppliers and resort colleagues.

About The Job
• Help keep our guests happy – being the ‘go to’ person for our resort staff, for quick, accurate information
• Plan all guest transfers from airport to resort and back again, within budget, making sure we offer the best possible service
• Monitor flights, and work with our airport management and suppliers to react to flight time changes and resolve issues promptly
• Deal with special requests promptly
• Keep colleagues in resort and at the airport up to date with all changes using Microsoft Teams
• Ensure transport for our staff at the beginning and end of season is arranged within budget
• Deal with lost property and help guests get their possessions returned to them
• Collate and distribute... More Detail

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