Branch Supervisor

Updated: April 10, 2024 09:06 PM GMT

Unique Personnel

Pinetown

Main Purpose of Job
• Manage customer support and service and assume overall responsilbity for the success of the branch, including budgets and revenue targets as assigned.

Responsibilities
• Management of all the DAF retail branch activities (inventory, parts sales, workshop and customer satisfaction)
• Develop and maintain customer relationships.
• Report on non-compliances and implement remedial actions.
• Implementation of policies and procedures.
• Jointly develop and train branch staff for future growth.
• Ensure profitability with monthly targets are achieved.
• Compile monthly branch reports and forecasts.
• Ensure compliance to strategic plans.
• Financial targets are achieved
• Achievement of regional sales targets
• Implementation of effective control measures
• Compliance to minimum CSI targets set for divisions on sales, workshop and parts.
• company Health, Safety, Environment and Quality targets are achieved and enforced.

Key Stakeholders
• Technicians, Repair Shop... More Detail