Guest Service Rep-pm

Updated: April 10, 2024 07:16 AM GMT

Marriott International, Inc

Nogales, Sonora

**Job Number** 23046746
• *Job Category** Rooms & Guest Services Operations
• *Location** Fairfield Inn & Suites Nogales, Boulevard El Greco 45, Nogales, Sonora, Mexico
• *Schedule** Full-Time
• *Located Remotely?** N
• *Relocation?** N
• *Position Type** Non-Management
• **

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier... More Detail