Customer Support Engineer

Updated: April 10, 2024 04:39 AM GMT

Ampstek

Toulouse

Hi Professionals

Please find the below job description and let me know your interest

Job title: Customer Support Engineer

Location: Toulouse, France

Duration: Permanent

Type of work: Onsite

Language required: French and English spoken mandatory.

Job Description

Qualifications and skills
• 2/3 years of education (BTS or Licence Pro) in the aeronautical field,
• At least 3 years experience in the field of aircraft airworthiness,
• Knowledge of aircraft documentation (on Airbus programmes),
• Good communication skills / sense of teamwork,
• These positions require good organisation and involvement in the subjects,
• Knowledge of tools: APS (a plus), SAP-PCS, Tech Request, Aircam, Aspect, WISECAP,
• Be able to make proposals to improve processes and productivity,
• Good command of written and spoken English.

Details of tasks
• Receive customer questions (data collection),
• Acknowledge receipt by planning and communicating a possible response date to the customer (important to... More Detail