Lobby Ambassador

JLL

Stuttgart

Job Description: Lobby Ambassador

Location: Stuttgart, Germany

We are currently seeking a highly experienced and customer-focused individual to join our team as a Lobby Ambassador in Stuttgart. The ideal candidate for this role should have prior experience working in front-of-house positions within a 5-star hotel environment.

Responsibilities:

Welcoming and Greeting Guests:
• Provide a warm and friendly welcome to all guests entering the lobby.
• Assist guests with check-ins and check-outs, ensuring a smooth and efficient process.
• Provide information to guests regarding hotel facilities and services.
• Anticipate guests' needs and offer assistance as required.

Concierge Services:
• Provide personalized recommendations and assistance to guests regarding local attractions, restaurants, and transportation.
• Arrange reservations for dining, entertainment, and other services as requested.
• Handle guest inquiries and complaints in a professional and timely manner.
• Coordinate with... More Detail

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