Customer Care Representative - Summer Contract

Updated: April 10, 2024 02:12 AM GMT

Core-Mark International

Milton, ON

Position Purpose:

As a Call Center Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely responses to in-person, telephone, and mail requests. A successful candidate will be able to address the needs of customers and properly channel inquiries; guaranteeing we put our customers first and that every account matters.

Summer Contract Opportunity {May-September}

Schedule: Onsite Monday-Friday 9:30a-6p

Pay: $18 per hour

Position Responsibilities:
• Responding to telephone, written, and in-person inquiries, requests, and concerns from customers.
• Informing customers of unit prices, shipping dates, anticipated delays, and additional information.
• Filing and running reports as needed.
• Processing customer shorts, mis-picks, and credits.
• Conducting account research and resolving problems.
• Channeling customer inquiries to... More Detail