Brazil Customer Service Advisor

Updated: April 10, 2024 01:47 AM GMT

GIMO Global Interactive Marketing Online Ltd

São Paulo, State of São Paulo

About Us: GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker, Casino, and Sports Betting products in major European and Asian markets. Gimo works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST Job Specification: Communicating with customers through email, online chat, telephone, and other channels that are available Acknowledging and resolving customer complaints. Assess customer requirements and aim to resolve queries first time whenever possible Communicating and coordinating with back offices when necessary. Maintaining a positive, empathetic, and professional attitude toward customers always. Upholding all procedures for internal and external... More Detail

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