Donor Care Officer
Updated: April 09, 2024 04:04 PM GMT
South African National Blood Service
KlerksdorpIntroduction
The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile).
Duties & Responsibilities
KEY PERFORMANCE AREAS (KPAS)
KPA 1 Financial
1.1 Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.
1.2 Maintains and validates equipment to ensure that repairs are done timeously.
1.3 Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.
KPA 2 Customer Stakeholder
2.1 Manages stakeholder relations at the blood drive and/or donor centre.
2.2 Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.
2.3 Asks Donor to read pamphlets/posters before medical assessment.
2.4 Helps donors to complete donor forms and... More Detail
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