2ndline IT Support

Updated: April 09, 2024 04:02 PM GMT

The Recruitment Agency South Africa (TRASA)

Benoni

2ndline IT Support

1. Job Summary
• Administer and maintain the infrastructure technology across the Affinity Enterprise branches and multiple

data centres.

2. Key Performance Areas
• Maintain high availability infrastructure
• Conduct research on latest networking
• Perform general administrative functions
• Infrastructure projects

3. Key Tasks (By KPA for clarity)

Maintain high availability infrastructure
• Perform daily maintenance and upgrades of the Affinity/TMS branch offices and multiple data centre

infrastructure (Including cloud services)
• Manage and configure the Wide Area Network (WAN)
• Manage and configure the Local Area Network (LAN)
• Optimize service improvement within the infrastructure environment
• Conduct remote infrastructure support and troubleshooting within prescribed SLAs
• Manage IP addresses
• Maintain infrastructure security (e.g. through access controls, backups and firewalls)
• Monitor and maintain biometrics and smart numbers

Conduct research on... More Detail