Reservations Agent

PMD Hospitality

Baku, Azerbaijan

Company Description

PMD Hospitality is a hospitality company in Azerbaijan with a focus on wellness and leisure segments. The company aims to contribute to the tourism ecosystem evolution and expansion of non-oil sector of economy through developing various hospitality assets and assuring corporate social responsibility and sustainable economic growth in the country regions.

Role Description

This is a full-time on-site role for a Reservations Agent. The Reservations Agent will be responsible for providing excellent customer service to guests, handling phone & email reservations, managing reservations systems, and ensuring smooth booking procedures. This role is located in Baku.

Qualifications
• Excellent Phone Etiquette and Communication skills
• Experience in Reservations and Customer Service
• Ability to work in a fast-paced environment
• Attention to detail and excellent organizational skills
• Fluency in Azerbaijani, Russian, and English
• Bachelor's degree in Hospitality... More Detail

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