Quality Assurance Specialist

Capitol Hill Hospitals

Warri

In this role, you will play a vital part in ensuring we deliver the highest quality of care to our patients. You will be responsible for monitoring compliance with hospital policies and procedures, conducting audits, and identifying areas for improvement in our quality assurance programs.

Responsibilities

- Conduct audits of clinical and non-clinical departments, evaluating adherence to established standards and identifying areas for improvement.

- Analyze data and reports related to patient care, quality metrics, and risk management.

- Investigate and resolve patient complaints and incident reports, ensuring appropriate corrective actions are taken.

- Develop and implement quality improvement initiatives in collaboration with hospital staff.

- Maintain and update quality assurance documents, including policies, procedures, and manuals.

- Monitor and report on compliance with regulatory standards (e.g., ISO) and accreditation requirements.

- Train staff on quality assurance... More Detail

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