Support Representative
Updated: April 06, 2024 04:34 PM GMT
Aspire Software
BeirutJob Openings > Support Representative
Aspire Software is looking for a Support Representative ( Hybrid Position ) to join Aspire team in Lebanon.
Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.
What Your Day Will Look Like
• Respond to customer inquiries via email, and phone in a professional and timely manner.
• Provide step-by-step guidance and solutions to customers, ensuring their concerns are addressed effectively.
• Collaborate with the senior support team to escalate and resolve complex technical issues.
• Document and track customer interactions and... More Detail
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