Customer Advisor

Updated: April 06, 2024 02:38 PM GMT

The AA

Melton Mowbray

This is the job

Position: Prestige Customer Advisor

Salary: £22,971

Location: Melton Mowbray

Workstyle: Office based until fully trained then Dynamic working between the office and home

Contract: Permanent Full-time 

Hours: 37.5 hours per week, Monday to Friday between 08:00 - 18:00

Do you get a kick out of solving problems?  

Are you energized by speaking to customers?

Well then, we just might make your day!

What will I be doing?
• Using detailed scripts to gather information from the call and apply logic to assess the best course of action  
• Proactively maintaining knowledge of products and services and learning new information to solve our customers unique queries.  
• Pushing for better by using resources, tools and systems available to offer the best customer service  
• Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service.  
• Striving to ensure that each and every customer receives a... More Detail