IT TECHNICAL SUPPORT
Updated: April 05, 2024 12:35 PM GMT
Leslie Corporation
Parañaque, Metro ManilaJob Summary:
An IT TECHNICAL SUPPORT is responsible for providing IT technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, telecommunications circuits and mobile devices. He must be able to independently create a support ticket, asses to a reported problem or failure using diagnostic methods and tools, determine the likely cause and take appropriate action to resolve the problem in a timely manner.
Job Description:
• Provides technical support for internal end users on a variety of hardware and software problems including operating system support, application support, and network access problems
• Maintains IT Help Desk tracking system occasionally; inputs problem description, troubleshooting notes, root cause analysis, and provide recommendation in IT Help Desk tracking system
• Works closely with Network Administrator to diagnose and troubleshoot network outages, maintain network configuration for... More Detail
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