Store Manager, Mountainview Square

Updated: April 05, 2024 06:38 AM GMT

Mark's

Kitimat, BC

What You’ll Do

Customer Service
• Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
• Enforces delivery of our operating model customer service standards.
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
• Supports the organization in customer acquisition through the promotion of our customer loyalty and credit card programs.

Operations
• Demonstrates and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
• Establishes plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly pricing sweeps.
• Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory... More Detail