System Administrator

Updated: April 05, 2024 05:46 AM GMT

Skyleaf Consultants LLP

Nagpur, Maharashtra

Role- Head/Lead Technology Support

Experience-10-15 Years

Location- Nagpur

Industry- Information Technology

About Organization- It is a leading Indian MNC company.
• ITIL Certification Must*
• Roles & Responsibilities :
• Responsible for End Under Support by providing IT services, IT devices and any other requirement of End user of IT under scope of control (given Location) of End user of IT under scope of control (given Location).
• Responsible for End user perception management by assuring Positive increase in CaP score and CSI score year on year.
• Responsible for 100% accuracy of physical asset count Vs SAP asset register under area of control i.e. Location/s.
• Responsible for implementing process simplification, process Digitalization to achieve higher productivity, reduce cost of operations and improve quality of services for greater user satisfaction.
• Responsible to ensure 100% compliance w.r.t. processes, licenses and cyber security
• Responsible Planning, Budgeting and... More Detail