Patient Service Representative - Quivira Medical Pavilion - South Overland...

Updated: April 05, 2024 03:54 AM GMT

The University of Kansas Health System

Temara

Position Title

Patient Service Representative - Quivira Medical Pavilion - South Overland Park/Olathe

Quivira Medical Pavilion A 12000 W. 151st St.

Position Summary / Career Interest

The Patient Service Representative (PSR) is an important member of the physician’s care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. May assist with checking patients out and scheduling follow up activities as needed.

Responsibilities
• Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation... More Detail