Customer Service Representative

HCLTech Sri Lanka

Colombo

Job Info:
• Company: HCLTech Sri Lanka
• Position: Customer Service Representative
• Region: Colombo, Western Province
• Education: Confidential
• Job Function: Customer Service
• Seniority Level: Mid-Senior level
• Job Type: Full-time
• Industry: IT Services and IT Consulting

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities
• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about product, pricing, and availability
• Work with internal departments to meet customer’s needs
• Data entry on various platforms

Qualifications
• At least 1 – 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multitask, organize, and prioritize work More Detail

Apply Now

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