Online Call Center Associate
Updated: April 05, 2024 03:02 AM GMT
Grab Philippines
Caloocan, Metro ManilaJob Description : Grab Philippines is seeking an Online Call Center Associate to join our dynamic team in Caloocan, NCR, PH.
As an Entry Level position, no prior experience is required, making this an ideal opportunity for motivated individuals looking to kickstart their career in customer service.
Responsibilities : 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.2. Assist customers with navigating our online platform and troubleshooting any technical issues they may encounter.
3. Provide information about our products and services, including promotions, pricing, and availability.4. Process customer orders, cancellations, returns, and refunds accurately and efficiently.
5. Collaborate with other departments to resolve customer complaints and ensure customer satisfaction.6. Maintain detailed records of customer interactions and transactions in our CRM system.
7. Meet or exceed performance metrics, such as call resolution time and... More Detail
Similar Jobs
Companies Hiring in Caloocan, Metro Manila
Goldenlights Philippines Inc.
Toyota Balintawak - Caloocan
Toyota Balintawak - Caloocan (Official) – Caloocan
Caldwell Communications
Signarama Corporation
Sapient Hiring Hub
Heavy Equipment Corp.
Majestic Press Inc
Quezon City Local Government
EastWest Bank
Expedock
Tiger Sugar - SM Grand Central
Grab Philippines
Puregold Price Club Inc.
Sapient
Balikbayad
REPS & Co.
Purple Oven
Monde Nissin
Roami
New Jobs Posted in Caloocan, Metro Manila
Latest Jobs in Caloocan, Metro Manila
-
Shopping Center Assistant Manager
Welding Industries of the Philippines, Inc. -
Pollution Control Officer
Toyota Balintawak - Caloocan (Official) – Caloocan -
Driver/Mechanic
Simplex Industrial Corporation -
WELDER/FABRICATOR
Welding Industries of the Philippines, Inc. -
Security Analyst
Oracle -
Web Chat Officer
Dmci -
Online Client Service Manager
Mclinica -
Sales or any other
CION Employement Services -
Pr Associate - Remote Work
First Circle -
QA/QC Aide
Dream Riser Builders Inc.