Operations Manager

Updated: March 02, 2024 04:05 PM GMT

Full-time Job in Arona, Canary Islands

MTS Globe

Arona, Spain

We are looking for an Operations Manager to join our team in Tenerife. As a part of our team, the ideal candidate will be the key person between MTS Globe and one of our clients, providing support in all operational areas related with this tour operator ensuring a high-quality service.

Key responsibilities:
• Be the responsible and the first contact for any issues of the tour operator, attending to their needs and unforeseen events.
• Coordination and prioritization of requests from the tour operator.
• Support the daily operations of the tour operator.
• Supervise and coordinate tasks of the different departments that provide services to the tour operator: booking, transfers, excursions and airport services.
• Service quality management
• Being the point of contact for providers, suppliers, incoming agency and tour operator to ensure the quality of the service.
• Manage incidents related to the tour operator operations.
• Daily contact and accompaniment of tour operator members... More Detail