Customer Care and Operations Manager

Updated: March 02, 2024 04:49 PM GMT

Full-time Job in Despatch, Eastern Cape

Stratogo

Despatch, South Africa

Job Title: Customer Care and Operations Manager

Location: Port Elizabeth

Reporting Line: National Customer Care & Operations Manager

Education, Qualifications and Experience
• National Matric Certificate
• Proven successful sales track record.
• Fire industry experience advantageous.
• Related Degree or Diploma in Logistics / Warehouse / Supply Chain Management
• Minimum 10 years’ experience in warehousing and distribution
• Minimum 5 years middle or senior management experience
• Experience in FMCG/distribution industry is preferred.
• Previous experience in Syspro or a related ERP system is essential.
• Advance computer literacy

Job Purpose:
• To assume full responsibility for all functions related to the selling of all new fire equipment and specialised fire equipment.
• Customer Care and the complete warehouse operations This includes ensuring the delivering of a professional, helpful, high-quality assistance before, during, and after the customer’s requirements are met. This... More Detail