Technical Service Engineer

Fresenius Medical Care

Malacca

Role Purpose:

Support the Technical department in relation to the APD Product servicing, breakdowns and coordinating with Business & Clinical Dept in swap out process and prepare an equipment for new patients. Support other service engineer for other HD equipment

Accountabilities:
• Responsible for maintaining and providing technical service for related equipment.
• To provide technical support to the on-call standby clinical resources nurses for APD equipment
• Assist customer service with technical clarification of customer orders/requirements.
• Maintain all equipment to minimize down time / ensure all services are carried out on time.
• To manage spare part stocks in hand, returned stock and faulty stock.
• Educate internal and external staff on the operation of Fresenius APD machines.
• Create proper and accurate service reports in TechServe and manual (in certain cases).
• Record and update technical database on breakdown performed.
• Conduct periodical preventive maintenance... More Detail

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