Administration Manager

Reed

Weymouth

The Role:To maximise the performance of the Sales and Service Administration team by coordinating and organising all the functions including:
New orders, Spares, Maintenance Contracts, On Demand (Call-Outs), Servicing and Repairs; and Connectivity (banking through to payment). All orders are processed from receipt through to invoicing, ensuring close liaison with the customer, the Sales teams, ADV Besancon (France), Service, Support and Technical teams and External Suppliers too.

To maintain all data held on the systems to a very high standard and ensure the team utilise this information effectively to provide a first class service to customers

To own recruitment and training of the Administration team and strive for continuous improvement to the service offering.

Responsibilities
• Preparation and maintenance of all sales order documentation and files, with constant reviews of procedure to ensure best practice at all times. Allocation of all work via the team email box with daily... More Detail

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