Information Technology Support Administrator

Updated: April 03, 2024 12:14 AM GMT

Senitor Associates

Lancaster

Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people.

Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support.

Responsibilities include:
• Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required.
• Setting up new users / desk moves
• Installing software and hardware upgrades
• Repairing and maintaining IT systems... More Detail