Customer Service Representative – Nights

Updated: April 02, 2024 11:15 PM GMT

TTEC

Cairo

Bringing smiles is what we do at TTEC… for you and the customer. As a Customer Service Representative – Nights supporting a USA program working in Cairo, Egypt, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role
• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

What... More Detail