Customer Support Representative

Updated: April 02, 2024 06:48 PM GMT

TopSpot

Lahore

Job Info:
• Company: TopSpot
• Position: Customer Support Representative
• Region: Lahore, Punjab
• Seniority Level: Entry level
• Salary: PKR 25.000 - PKR 70.000 per Month
• Job Type: Full-time
• Industry: IT Services and IT Consulting

We are looking to employ an experienced client servicing executive (who holds excellent expertise in US accent – a must) to handle all client inquiries, concerns, and complaints professionally. Responsibilities include building strong client relationships, providing after-sales service, and coordinating with other departments. The ideal candidate should excel in communication, problem-solving, and customer service skills while working under pressure.

Responsibilities:
• Cultivating solid client relationships
• Creating positive onboarding experiences
• Regular client interactions through calls and emails
• Maintaining client records
• Responding to inquiries promptly
• Training and guiding service employees
• Organizing client training... More Detail