Customer Service Representative - Foundever Nicaragua

Updated: March 02, 2024 09:02 PM GMT

Full-time Job in Managua

Foundever™

Managua, Nicaragua

About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Our Core Values are:
• Creativity: Make it simple, lead the change.
• Commitment: Aim for better, impact for the good.
• Connection: Share experiences, grow together.

Job Summary

We are looking for a bilingual (Spanish and English) representative to deliver world-class customer support and build customer satisfaction.

Duties
• · Answer Incoming Calls to customer service Lines.
• · Provide a high level of professional and competent service assistance.
• · Successfully complete and approve training and quality requirements.

Main Requirements
• At least 18 years old
• High... More Detail