Technical Support Manager

Updated: April 01, 2024 05:17 PM GMT

Parametric Technology Corporation

Sindelfingen

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Technical Support ManagerMunich, GermanyWe are looking for a TS Manager who is responsible for the management and operation of one or more Customer Service call centers providing phone, email and web support for customers using PTC Software.

Managers’ teams have functional responsibilities such as managing a product line, customer segments or relationships with partners across regions.

Day-to-Day : This role is a management position focused on driving a high level of PTC customer and partner satisfaction in PTC’s Support customer base through ensuring their group provides superior customer service.

The primary focus of this role is managing 6-10 engineers, their... More Detail