Customer Service Representative (Female)
Updated: April 01, 2024 02:32 PM GMT
Fortune Group
Kottakkal, KeralaAttending the Calls & Entering the Job
- If have any missed calls or out of office hour calls call back
- those customers
- Assigning the entered job to Technicians in the absence of supervisor
- Coordination of job with supervisor,In the absence of Supervisor With technicians
- Coordinating work & work related issues with customer
- In the absence of Supervisor, company spare parts ordering
- After completing the work Taking Feedback from customer
- Arrangement,Coordination & follow up of Third party repair & service
- Follow up of not responding,Third party customers & more.
- In the Absence of Accountant,Collecting the cash from Technicians or Supervisor & proper hand over of the collected Amount to Accounta
- Calling Business owners & getting vacant positions details
- Offer letter Making
- Attendance Approval & Employee Id making
- Leave Related issues of Employees
- Sales & Service cold calling Follow up with proper data
- Sketch poster sharing & Monthly Calculations
•... More Detail
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