Customer Success Trainee

Updated: April 01, 2024 12:45 PM GMT

Better HR

Western Province

Job Info:
• Company: Better HR
• Position: Customer Success Trainee
• Region: Colombo District, Western Province
• Education: Confidential
• Seniority Level: Internship
• Job Type: Full-time
• Industry: Information and Internet, Technology

Better HR is a cutting-edge HR and Payroll software company that aims to streamline HR operations for businesses. Join our dynamic team and develop your skills in a supportive environment. Work alongside enthusiastic colleagues and unlock your full potential at Better HR.
Job Description:
• Communicate with customers through various channels
• Address customer queries and concerns promptly
• Effectively resolve customer complaints
• Understand product and service offerings to assist customers
• Maintain accurate customer records
• Collaborate internally to resolve customer issues
• Follow up on customer interactions to gather feedback
Job Requirements:
• Familiarity with customer service principles
• Product knowledge and strong interpersonal... More Detail