Call Center Representative
Updated: March 31, 2024 04:37 PM GMT
Berysprings Limited
IkejaBERYLSPRINGS LIMITED Also Know as Goharvest international limited is a Fintech company that provides quick loans to customers via an online process.
LOCATION: Ikeja, Lagos
Job Title : Loan Recovery Officer
Employment Type: Full-time
RESPONSIBILITY:
Manages recovery of overdue loan.
Contacting customers daily/weekly and informing them of their overdue loans.
Following up with customers daily/weekly on previous payment redemption date
Advising customers on the best payment options and negotiating suitable payment plans.
Reporting accurate customer feedback daily/weekly.
REQUIREMENTS:
Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
Previous experience in tele-collections or Customer Service will be an added advantage
Strong Written, Communication and Negotiation Skills.
Agile, Teachable, and willing to learn.
Ability to collaborate with a team in a fast-paced environment.
Attention to detail and strong Listening... More Detail
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