Senior Customer Success Manager

Zendesk

Mexico City, CDMX, Mexico

By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.

Job Description

Our Customer Success team advises and guides our wide array of customers as they map to a broad spectrum of business needs to Zendesk! We ensure customers are optimized and scaling smoothly through impactful engagements, all focused on driving business and technical value! A key fixture of our Success team is the work our CSMs do to understand a customer’s business, work creatively to provide solutions to challenges, and ultimately help their business innovate and transform using Zendesk.

Customer Success Managers align to a portfolio of customers within a specific region and are responsible for mitigating or minimizing churn/contraction risk while driving product adoption. You do this through proactively engaging with customers at specific points in their lifecycle; guiding them to innovate... More Detail

Apply Now

Similar Jobs

Companies Hiring in Mexico City

W Mexico City

Nagarro

PerkinElmer

Roche

General Motors

Hilton

EPAM Systems

Uber

Oliver Wyman Group

Cognizant Technology Solutions

JT International S.A.

Zendesk

Thomson Reuters

Mastercard

Stryker

Keywords Studios

Qualtrics

Hitachi Careers

FIFA

The Ritz-Carlton, Mexico City