IT Technician

Updated: March 31, 2024 12:03 PM GMT

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Le Mont-sur-Lausanne

* Join a dynamic company * In charge of the IT department ## About Our Client ## Based in Vaud Dynamic and innovative company ## Job Description ## * Be the first point of contact for IT support (resolving helpdesk requests) * In charge of IT support Level 1 & 2 and escalating to 3 when necessary * Manage Azure and O365 * Diagnose and resolve issues concerning printers, videoconferencing devices (Microsoft Teams, Zoom...) * Offer assistance to users in effectively utilizing IT equipment and software * Record all IT support activities and resolutions in the company's IT helpdesk system * Work closely with the Global IT team to implement IT projects and enhancements across the organization ## The Successful Applicant ## * At least 5 years of experience in IT Admin or IT support role * Strong knowledge of O365 and in administering Azure * Proficient in troubleshooting hardware issues, including printers and videoconferencing devices such as Microsoft Teams and Zoom * knowledge of system... More Detail

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