Customer Service Representative - Naga
Updated: March 31, 2024 07:40 AM GMT
Quantrics Enterprises, Inc
Naga, Camarines Sur**You will**:
- Provide outstanding customer service and support by resolving telephone inquiries from customers
- Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
- Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
- Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
- Responsible for best-demonstrated practices for productivity enhancements
- Other duties as assigned
• *What we’re looking for**:
- Outstanding spoken English skills are a critical requirement of the role
- Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once
- Consistently demonstrates the ability to meet or exceed individual... More Detail
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