Bilingual (FR/EN) Customer Service Representative - Meknes
Updated: March 30, 2024 11:33 AM GMT
Cnexia
MeknesAs a Bilingual Advisor, you will be responsible for :
- Analyze customer needs, propose new products, develop effective sales pitches).
- Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their needs;
- be able to develop the right arguments to convince prospects.
- Manage your customer portfolio (canvassing, prospecting, monitoring, benchmarking, etc.).
- Follow up on sales and ensure that they run smoothly;
- Apply defined processes and master the use of tools.
- Contribute to the smooth running of the department.
- Ensure qualitative and quantitative targets are met.
• A minimum level of college degree (bac+2) in communication, salesforce, Literature or computer science.
• A former experience in a customer service in the call center’s field would be a significant plus.
• A good flexibility to work variable schedules, 44 hours per week.
• Fluenty in both English and French.
• Being familiar with computer handling as a... More Detail
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