Customer Support Executive

Updated: March 30, 2024 10:00 AM GMT

LetsShave

Chandigarh

ABOUT THE ROLE

We are looking for a qualified Customer Support representative who will offer excellent customer service and after-sales support. You will create and work as per the policies and procedures and oversee the customer service. The Customer Support Executive will be responsible to ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

RESPONSABILITIES

· Managing with the team of representatives offering customer support.

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Creating policies and... More Detail