Telecaller-Walkin

Nexus Hire

Amritsar, Punjab

Overview

The Telecaller-Walkin plays a crucial role in the organization, as they are responsible for making outbound calls to existing and potential customers to generate leads and secure sales. They are essential for maintaining customer satisfaction and promoting company products and services.

Key Responsibilities
• Make outbound calls to existing and potential customers.
• Explain and promote products or services to customers.
• Handle customer questions, inquiries, and complaints.
• Obtain customer information and follow up on leads.
• Set appointments for sales representatives.
• Maintain a detailed record of calls and customer information.
• Meet and exceed sales targets and quotas.
• Provide product knowledge to customers.
• Update customer information in the database.
• Resolve customer concerns in a professional manner.
• Adhere to scripts and call guidelines.
• Conduct customer satisfaction surveys.
• Participate in ongoing training and professional development.
•... More Detail

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