Customer Program Management

Celestica (Thailand) Ltd., Laem Chabang, Chonburi

Chon Buri

Responsibilities:
• Work closely with customers in understanding requirements and issues for successfully implementing.
• Work as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• Identify and resolve operational and services related issues to ensure customer satisfaction.
• Monitors the impact on inventory of order changes.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Facilitate meetings, calls, follow-ups and other communications with customer and management throughout the business development and implementation stages.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time... More Detail

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