Customer Service Representative

Updated: March 02, 2024 04:06 PM GMT

Full-time Job in Surabaya, East Java

Pro5.ai (formerly Mangtas)

Surabaya, East Java, Indonesia

Position: Buyback CSR - INDONESIA

Job Description:

● Customer Interaction

1. Provide responsive and professional customer service.

2. Assists customer inquiries and transaction processing.

3. Capable of identifying potential LCD sellers and persuading them to sell their

cracked LCDs to our company.

● LCD Assessment

1. Inspect LCDs for damage, defect and authenticity.

2. Determine value based on company guidelines.

● Transaction Processing

1. Enter transaction details correctly.

2. Provide pricing information and generate quotes.

● Packing and Shipping

2. Responsible for appropriately packaging LCDs and arranging shipment to

Hong Kong.

Qualification:

1. Demonstrated experience in sales or customer acquisition roles.

2. Exceptional persuasion and negotiation skills.

3. Excellent verbal and written communication abilities.

4. Self-motivated with a proactive approach to achieving sales targets.

5. Must be residing in Surabaya or Bandung, Indonesia More Detail