Customer Service/ Tech Support Agent (Call Center)

Updated: March 28, 2024 01:34 AM GMT

Grupo Estrategia

Hermosillo, Sonora

Important company within the Call Center sector is searching for your talent as:

Customer Service/Technical Support Agent

What do we offer?

✓ Competitive salary

✓ Commissions in case of sale (Uncapped)

✓ Referral bonus

✓ Hiring bonus

✓ Superior Law Benefits

✓ Paid training

✓ Excellent work environment

✓ Growth opportunity

✓ 2 days off

✓ Fixed schedule

Schedules

Summer Schedule 7:00AM - 4:30PM

(Winter Schedule 8:00AM - 5:30PM)

Rest: 2 days off (Consecutive, rotating weekdays)

Responsibilities
• Maximizing company results and value.
• Providing excellent service to each of our customers through calls, chat, or email.
• Providing technical support with attention and adherence to quality processes.
• Always offer the customer the best solution, ensuring customer satisfaction standards are met.

Who are we looking for?
• Advanced conversational English (Mandatory)
• Minimum 2 years Call Center experience (Mandatory)
• Basic computer equipment and MS Office management
•... More Detail