Especialista en Cobranzas (Remote & Hybrid)

Updated: March 28, 2024 01:30 AM GMT

IWG

Mexico City, CDMX

Collections Specialists - Remote Working

Must be fluent in English and Spanish: verbal and written to be considered.

The Role.

We are looking for Collections Specialists who really enjoys engaging with customers. As a Collections Specialist you will play a key role in helping customers answer account queries, and where the customer is in an overdue situation, you will help the customer make a payment so they can continue their service. The Collections Specialist will strive to deliver an exceptional customer service experience and ensure all customers in an overdue situation are offered a viable business solution that works to make payment. Ultimately, the actions and service provided by the Collections Specialist are the catalyst for providing customers with the reasons to stay with Regus.

What you will do.
• Manage the ongoing collections for named corporate customers, ensuring invoices are paid according to payment terms.
• Take responsibility for resolving disputes, ensuring... More Detail