Customer Service Officer German – English/Night
Updated: March 27, 2024 09:54 PM GMT
EBTS Pro Assist
RoßdorfLocation: Roßdorf
Customer Service Officer German – English (Night) Spain Germany Belgium Higher secondary – Bachelor _ 33 hours
Do you speak German and English? Do you enjoy social contact, helping people, solving problems, and working in a multicultural environment? Then we’ve got the perfect job for you!
Apply now
As a customer service officer, you will work the night shift. Your main tasks will be:
• Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.
• Gathering information and checking the data for accuracy and completeness.
• Providing technical support and communicating with workshops.
• Updating the customer and all other parties involved.
• Monitoring and controlling agreements with all parties involved.
• Follow-up of all contract-related issues within the established deadlines.
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