Sales Manager

Updated: March 27, 2024 05:22 PM GMT

Marriott Hotels

Chiang Mai, Mueang Chiang Mai District, Chiang Mai

Job Number 24053170

Job Category Sales & Marketing

Location Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, ., Thailand VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest... More Detail