Floor Captain

Updated: March 02, 2024 04:06 PM GMT

Full-time Job in Surabaya, East Java

PT. STORYG JAYA INDONESIA

Surabaya, East Java, Indonesia

Manages and leads daily activities, and implements SOP and policies related to operational activities. Work in collaboration with other teams to reach targets and goals. Maintain a good relation with customers.

Minimum Qualifications
• Having at least 2 years experience in restaurant / hotel operations in the same position
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Strong analytical and planning skills
• Able to communicate in English and bahasa Indonesia, both oral and written
• Customer Satisfaction and Customer Service skills Operations Management expertise inclusive of leadership, guidance, and management of teams and inventory management
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. More Detail