Training Supervisor

Updated: March 26, 2024 08:47 PM GMT

Full-time Job in Cancun, Quintana Roo

Hilton

Cancún, Quintana Roo

The Training Coordinator is responsible for ensuring that the established standards are performed consistently.

What will I do?

Constantly review customer requirements and ensure that they are met.

Follow up on the planning of programs for the implementation and monitoring of the various courses that support the achievement of the Forbes, Triple A, among others.

Verify the establishment of service sequences, procedures, standards, best practices and quality specifications of the brand.

Work with various departments to ensure compliance with standards.

Record and communicate customer satisfaction metrics and support with action plans.

Various administrative tasks.
What are we looking for?

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the... More Detail