Compliance Administrator

Updated: March 26, 2024 06:25 PM GMT

Parke Lane People Limited

Bicester

Our client, a growing business just outside of Bicester is seeking a Compliance Administrator to join them on a remote basis.

Job Purpose
• To support the compliance manager and compliance officers, listening to calls, marking calls and delivering feedback to the teams both in the office and at home, discussing next steps of compliance fails. At times, delivering training updates to team members, this role will mainly be focused on the call monitoring which will take up a large part of the day.
• Observing team members in the office, including the oversight of GDPR, ensuring no notes are left on desks, personal information is not copied, calls are handled correctly, answering questions from team members to assist with calls and raising any queries to relevant management.

Key ResponsibilitiesTo assist the Compliance Manager in daily tasks, including, but not exclusive to:
• Call Monitoring
• Feedback of call reviews
• Identifying areas of improvement for call centre staff and... More Detail