Multilingual Customer Care Coordinator (Ghent, Belgium)

Updated: March 26, 2024 03:10 PM GMT

Full-time Job in Ghent, Flanders

Cross Border Talents

Ghent

Do you thrive in a fast-paced, international environment? Are you passionate about helping people in challenging situations?

This is your chance to join a dynamic team where you'll be the hero for customers facing car troubles across Europe. As our Multilingual Customer Care Coordinator you should be fluent at least in 2 of the following languages with C1 English: Polish, Lithuanian, Czech, German.

You'll be the key communicator, bridging the gap between customers, drivers, and dealerships to get them back on the road quickly.

Here's what you'll be doing:
• Be the champion for customers - listen to their needs and ensure a smooth breakdown resolution process.
• Act as the communication hub - liaise between customers, drivers, and dealerships in their native languages (Czech, Polish, Lithuanian, German).
• Utilize our systems - efficiently manage breakdown cases and keep all parties informed.

Why join us?
• Competitive compensation package: gross salary ranging from 2800 to 3100... More Detail