Customer Services Engineer - Field Technician (m/f)

Iskraemeco

Maia

Are you ready to drive innovation in the electrifying world of E-mobility? We're thrilled to announce an exciting opportunity to be part of a pioneering team at Iskraemeco Portugal, a new Business Unit E-mobility!

As a Customer Services Engineer at Iskraemeco Portugal, you will play a crucial role in maintaining, servicing, and repairing a line of AC and DC fast and ultra-fast chargers, driving the future of e-mobility. In addition to conducting annual inspections and on-site commissioning, testing, and measurements, you will be responsible for providing remote support and training to both our customers and external partners. This role also involves coordinating with clients and organizing fieldwork within the designated area of operation.

Main tasks:
• Manages, resolves and prevents escalation of incidents, issues, technical problems, and change requests.
• Delivers technical and product support for the company's portfolio of products and software within agreed levels and response... More Detail

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